List of countries we ship to: Latvia, Estonia, Lithuania, Finland, Poland, Austria, Albania, Belgium, Bosnia and Herzegovina, Czech Republic, Cyprus, Denmark, Luxembourg, Malta, Montenegro, Netherlands, North Macedonia, Slovakia, Turkey, Germany, Sweden, Norway, Switzerland, France, Spain, Italy, Serbia, Slovenia, Hungary, Croatia, Ukraine, Ireland, Greece, Bulgaria, Portugal, Romania.
Deliveries within Europe are made by DPD. You can pick up your parcel in a DPD parcel locker or by DPD courier. Delivery to parcel locker usually takes 3-5 business days.
When purchasing goods and selecting delivery by parcel locker, please make sure that the dimensions of the parcel match the size of the locker.
The delivery time is different for each zone. When placing an order, please make sure that the delivery time to your country is suitable for you. Orders placed at weekends and public holidays are delivered according to the delivery times specified by DPD. The e-shop cannot influence the delivery time specified by a third party.
If you want to have your parcel delivered by a courier to a convenient address, use the DPD courier service. Payment shall be made according to the invoice before the parcel is received. Delivery by DPD courier service usually takes 1-7 business days.
The courier will contact you in advance to specify the delivery time that is convenient for you.
Upon receipt of a parcel, you must sign the consignment note. Before signing the consignment note, please make sure that the packaging is intact. If you find a defect, you can return the package to the courier, stating that the package is damaged. If you are in doubt whether an item has arrived in intact condition, you can unpack the package in the presence of the courier and make sure that the contents are intact. If you find damage, please ask the courier to record and take a photo of the damage. After that, please contact us as soon as possible.
Our store uses DPD delivery service, but DPD does not cover all countries. We use international delivery services to send parcels to countries not covered by DPD. Also, please be advised that we are not sending parcels to UK temporarily due to Brexit.
Shipping prices depend on country and weight of the parcel. You can preview the prices in the table below:
|Country||0-1 kg||1-2 kg||2-3 kg||3+ kg|
|Bosnia and Herzegovina||49€||59€||59€||59€|
If you can’t find your country, but are interested in buying, you can send us a request to firstname.lastname@example.org and we will try to send your order via regular mail or another delivery service.
The delivery time depends on the shipping method and country. The average international delivery takes 7 – 14 working days, but you should consider possible delays due to the global instability, public holidays and other circumstances which can’t be controlled by our company.